SHIPPING INFORMATION:

We strive to ship all orders by the next business day. However, per Master Card & Visa guidelines, we have up to 30 days, after payment is received, to ship an order. Any inquiries made as to the status of an order within 10 business days of the date of when the order was placed will receive an automated response. We ship through the postal system (so please make sure that you enter your mailing address correctly-if we have to reship due to receiving a wrong mailing address we will recharge for shipping). You will be provided a tracking number for your package that is issued by the United States Postal Service. This tracking number allows us, lotiontown.com, to verify delivery of a package. This form of delivery verification is valid proof and confirmation of your receipt of said merchandise associated with the specific tracking number. When purchasing from our site, lotiontown.com, you are hereby agreeing to these terms, and agree this is vaild proof of delivery. Shipping AND handling in the United States is $9.25 (Free if the order is over $99). International orders will be figured upon checkout. Due to the recent United States Postage increases and guidlines on package shipments, we regret to inform you that we have had to raise our shipping and handling rates.

SHIPPING INSURANCE:

We highly recommend shipping insurance. Once your order leaves our facility, it is yours and we are no longer responsible for it or its contents. We are not responsible for damaged products, as they are in one piece when upon departure from our warehouse. If you are concerned about your lotions being damaged or lost in shipping, please add the optional shipping insurance we offer. This protects your purchase from any damage or loss that happens to your package once it is in the hands of the United States Postal Service. We are not responsible for any damage or loss the USPS does to your package. We cannot replace, your product or refund your money if you choose to not purchase insurance.

INTERNATIONAL SHIPPING:

International orders are exempt from FREE Shipping. ANY ADDITIONAL CHARGES FOR CUSTOM CLEARANCE WILL BE THE SOLE RESPONSIBILITY OF THE CUSTOMER. International orders are shipped via USPS will contain USPS tracking number. International orders may be subject to VAT or other customs related fees. These fees are the responsibility of the buyer. International orders may experience customs related delays which can add a few days to the expected delivery date. It is the responsibility of the customer to verify that their customs department will accept and deliver a package containing tanning products from the USA. Also, please keep in mind that you may experience additional delays in receiving your package due to customs.

REFUNDS, RETURNS AND CANCELLATION POLICIES: We are a tanning lotion wholesaler. Therefore we cannot accept returns. We will however correct any shipping mistakes that are our fault.

A restocking fee (25% of product(s) purchase price) will be incurred for any packages returned to lotiontown.com for NON-DELIVERY, or CANCELLED ORDERS. THIS INCLUDES REFUSED PACKAGES. This will be deducted from the amount refunded, along with the cost of the shipping and handling charges associated with your order. If you would like your package resent, we will gladly do so, but will charge you the cost of re-shipping.

* Disclaimer:

Affiliation: We are an independent retailer. We are not associated with, affiliated with, nor do we represent any manufacturer or distributor of any tanning products displayed on this web site. We are not approved by nor authorized by any manufacturer or distributor to sell any of the tanning products displayed on this web site.

Trademarks: All trademarks and registered trademarks are the property of their respective owners.

Product Names: All product names used on this web site are for identification purposes only.

Images: All images used on this web site are for identification purposes only.